Guide
Discreet shipping: neutral packaging and secure delivery
For an order of this kind, discretion is often the most important point. That is why your parcel from Sexpuppe24 arrives in neutral packaging, with no way for anyone to tell from the outside what is inside or who it comes from. On this page we explain step by step how we protect your privacy from shipping to delivery, whether you want to rent a love doll or buy one.
What neutral packaging means
Neutral packaging means there is no hint of the contents on the box and no recognisable sender that points to an adult product. No logo, no product name, no conspicuous printing. From the outside your parcel looks like any ordinary package, the kind that arrives in millions of households every day. The delivery note and any labels are also designed so that they reveal nothing. This way neither a neighbour nor a person at a reception desk can learn anything about the contents.
Discretion from start to finish
Discretion does not begin with the box. Already at the payment stage and in our communication we make sure that no unnecessary details become visible. Booking and payment references are kept neutral, so that nothing revealing appears on a bank statement either. We do not pass your data on to third parties and use it solely to process your order. In this way the entire chain, from first contact to handover, stays confidential.
Shipping options in Austria
Within Austria you can choose between standard shipping and express shipping. Standard shipping is the affordable option with a regular transit time, while express shipping brings your order to you faster when you are in a hurry. Both routes are equally discreetly packaged and come with tracking, so you always know where your parcel is and when to expect delivery.
Shipping within the EU
Orders for purchase are shipped securely across the EU. The exact shipping price depends on the destination country and is calculated and shown to you at checkout when you complete your order. That way you can see exactly which costs apply for your country before placing a binding order, with no hidden surcharges. Even with international shipping, the packaging stays neutral and the contents are protected.
Delivery and pickup in Wels
For delivery we work with reliable shipping carriers who bring your parcel right to your door. If you prefer the personal route, we offer you the option of pickup in Wels. Especially for rentals our focus is on Austria, and local pickup is a practical and particularly discreet option: you receive your order directly, without delivery via third parties, and you also save the shipping time.
Confidential handling of your data
We treat your personal details confidentially and only share them with the parties that are strictly necessary for delivery, such as the shipping carrier for the delivery address. Beyond that, your data is not sold or used for outside purposes. If you rent a doll, we also take care of the complete and hygienic reprocessing; you can read more about that in our article onhygiene. So you can be confident that your order is in good hands with us, from discreet shipping right through to delivery.